Order Entry/Customer Service Associate

The Opportunity

Position Title:
Order Entry/Customer Service Associate
Position Location:
Duluth, Minnesota

The Position

Basic Function

  • Ensure timely and accurate processing of sales orders.
  • Effectively communicate & coordinate with Sales, Logistics and Supply Chain as needed to meet customer requests.
  • Build and maintain customer loyalty by providing prompt friendly service.
  • Support the sales team in a variety of administrative tasks as required.
  • Provide exceptional customer service and support.
  • Ability to learn SAP System and multiple data commerce systems. 
  • Filing and other duties as required
  • Promote and apply team work. 


The Candidate

Education / Certifications

  • 2+ years of order entry/ customer service experience.

  • Experience with grocery/food business or logistic driven industry a plus.

  • Proficient in Outlook, Excel and Word.

  • Must be detail oriented with a focus on accuracy.

  • Excellent communication skills

  • Ability to work in a fast paced, deadline driven, team oriented environment

  • Ability to communicate clearly, timely, and accurately

  • Ability to develop and maintain cooperative working relationships

  • Ability to operate basic office equipment

Professional Experience