- Position Title:
- Order Entry/Customer Service Associate
- Position Location:
- Duluth, Minnesota
- Ensure timely and accurate processing of sales orders.
- Effectively communicate & coordinate with Sales, Logistics and Supply Chain as needed to meet customer requests.
- Build and maintain customer loyalty by providing prompt friendly service.
- Support the sales team in a variety of administrative tasks as required.
- Provide exceptional customer service and support.
- Ability to learn SAP System and multiple data commerce systems.
- Filing and other duties as required
- Promote and apply team work.
Education / Certifications
2+ years of order entry/ customer service experience.
Experience with grocery/food business or logistic driven industry a plus.
Proficient in Outlook, Excel and Word.
Must be detail oriented with a focus on accuracy.
Excellent communication skills
Ability to work in a fast paced, deadline driven, team oriented environment
Ability to communicate clearly, timely, and accurately
Ability to develop and maintain cooperative working relationships
Ability to operate basic office equipment